Accepted payment methods:
PayPal We ship only to the PayPal address shown in the payment.
Company or Personal Check: We will invoice you as soon as we receive shipping information from you. It may take up to 10 days for you check to clear payment, then we can ship.
Wire Transfer (International): We will accept wire transfer prior to shipment. All international sales duties, taxes and other associated fees are the responsibility of the buyer. International shipments will often times take longer than domestic shipments. International customers with products over 35" in length must be quoted and shipped via email. Lengths of products exceeding 35"cannot be ordered from the website.
We will be happy to assist shipping to countries with strict import rules, however, it is the responsibility of the customer for acquiring the appropriate documentation to import our wood species into their country.
Please contact us if you will be making several purchases over several days. We will want to work on additional proceedings prior to that time for a smooth shipment and transaction.
We will ship to you the best and cheapest way that we can to get your products to you in a timely manner. We will try and give you the closest estimate to the exact cost of transportation that we can but there may be small discrepancies on some shipments. We will work with you on combined items with freight costs to make the cost of your shipment as cheap as possible.
Guarantee: All our listings come with a money back guarantee that items are seen and shipped as advertised. If you have problems with your purchase and contact us within 14 days of receipt we will refund you providing the products have not been damaged or altered in any way.